Pricing, Quotas, & Billing

Core Platform Limits

The commercial model includes white-labeling, pulse tracking, automated scheduling, and custom SMTP across all tiers.

• Starter: $49 / mo (Up to 5 Clients)
• Agency: $149 / mo (Up to 20 Clients)
• Agency Pro: $249 / mo (Unlimited Clients)

Important: Annual plans include a 20% discount. Unpaid Tier: Accounts with no active subscription are hardcoded to a fallback limit of 3 clients.

How AI Quotas Work

Chat tokens (input/output) and computational reasoning costs are dynamically deducted from your agency's monthly "Insights Bucket."

• Free Trial: $0 for 20 Insights (One-time)
• RUSHA Starter: $26 / mo for 225 Insights
• RUSHA Agency: $46 / mo for 600 Insights
• RUSHA Pro: $99 / mo for 1,500 Insights

"Insights" and "insight credits" are the same thing — one word for the same quota, used consistently everywhere in the product.

What Actually Consumes an Insight

Each of these deducts 1 insight from your balance:

• Asking RUSHA a question in chat (a full turn — planning, reasoning, and the client-voice rewrite together count as one insight, not one per model call).
• Generating (or regenerating) an executive summary for a report.
• Approving a draft anomaly or correlation notification in the Insights Feed (see below) — the AI work to generate the draft doesn't cost you anything; the cost is charged only when you approve it into something that reaches the client. A run of the automated background scan that finds nothing, or a draft you dismiss, never costs an insight.
• A failed/fallback response (e.g. RUSHA can't produce a verified answer and returns a graceful "not enough data" message) is not charged — you only pay for a real, verified insight.

Deduction Order

When any of the above happens, LedgeSpace draws from your buckets in this order, using whichever has room first:

1. Monthly allowance (rushaInsightsIncluded for your plan tier)
2. Free trial balance (if you're still within your one-time 20-insight trial)
3. Purchased top-up balance

If none of the three have enough remaining, the action is blocked with an "insight limit reached" message — nothing partial is deducted.

Monthly Reset

Your used-insight counter resets to 0 automatically at the start of each new billing cycle, driven by your subscription's actual renewal event — not by any other account activity, so changing a payment method or switching plans mid-cycle never accidentally refills your quota early.

How to Purchase AI Top-Ups

If you hit your AI limit before your billing cycle renews, AI access is restricted. Agencies requiring greater scale can purchase mid-cycle Top-Up Blocks. These are sold in increments of 50 or 120 insights, and never expire or reset with your billing cycle — they only get consumed once your monthly allowance and trial balance are both exhausted.